• Academic Support Counselor

    Location AN-Saint Maarten
    Job ID
    American University of the Caribbean (AUC)
    Employment Type
    Regular Full-Time
    FLSA Status
    No FLSA Required (Ross Islands Only)
  • Opportunity at a Glance

    American University of the Caribbean School of Medicine (AUC) is actively seeking an

    Academic Success Coach to join their team at their campus in St. Maarten.


    Education is the primary focus of the faculty at AUC school of medicine. The academic year is divided into three semesters with lectures and other educational responsibilities continuing throughout the calendar year. Support services include academic support and an effective academic support counsellor is sought, who is interested in supporting the Medical Education Department, and works well on a team. The position will report to the Director of Academic Support, and the Dean of Medical Education.  


    Working with faculty members and medical students, particularly academically "at risk" students within the Medical Education Department, the suitable candidate will become an active member of a faculty team involved in:

    • Small group and individual interventions for the enhancement of students' academic literacy and their facility with medical discourse
    • Utilization of diagnostic interviews/assessments for identification of students' specific learning strengths and weaknesses
    • Selection, refinement and implementation of study and test-taking skills training, specifically targeting medical education
    • Use of enquiry-based learning, questioning dialogues and exploratory talk to improve critical reasoning skills
    • Collaborative development of teaching and learning material resources
    • Design and delivery of faculty development workshops specific to teaching and assessment
    • Liaison with faculty members from the basic science and clinical medicine departments
    • Collaborate with student affairs and counselling departments
    • Evaluation of written work based on medical science and clinical curriculum competencies
    • Training of higher performing students to participate as peer tutors
    • Demonstrates current, detailed, and accurate knowledge of the school’s programs and accurately communicates academic policies and regulations to students.
    • Maintains documentation on student remediation plans, processes and success
    • Demonstrates effective behaviors and accountability in meeting AUC’s standards of AUC Care (service excellence) to students, fellow team members, and external agencies
    • Meets regularly with students to provide information and support as they progress through the medical program
    • Assist with the development and implementation of orientation programs.
    • Completes other duties as assigned.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Master’s degree in education or closely related field. Terminal degree preferred, MD and/or PhD in education
    • Experience and expertise in working with students at the undergraduate medical education level
    • Teaching experience, preferably in small group format with students and faculty
    • Well-grounded in logic and critical analysis, preferably with training in medicine and/or basic sciences
    • Understanding of educational theory and psychology of learning
    • Ability to communicate effectively via telephone, computer, and person-to-person. 
    • Outstanding customer service skills and attitude. 
    • Excellent organizational, problem solving, planning, and critical thinking skills. 
    • Three or more years of full-time experience with university student retention and counseling programs and implementing activities in the areas of academic, social and transitional support.
    • Must have knowledge of Microsoft Office including: Word, Excel and Power Point.
    • Experience with best practices, assessment and research in evaluating programs and services that support student success.
    • Proven strong coaching and one on one academic advising.
    • Experience working with programs that serve diverse student populations and language backgrounds with special attention to international students.
    • Experience teaching at the university level using pedagogic practices that support the instructional philosophy in academic support services strongly preferred.
    • Oral and written skills to communicate in a diverse environment at all levels, with tact and diplomacy in order to achieve program and campus goals. Excellent public speaking and presentation skills. 

    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    American University of the Caribbean School of Medicine (AUC) is an international medical school preparing physicians for careers in the United States, Canada, and worldwide. AUC was founded in 1978 and is fully accredited by the Accreditation Commission on Colleges of Medicine, which is recognized by the US Department of Education and the World Health Organization. AUC offers a diversity of students, primarily US citizens and permanent residents, with the opportunity to pursue a high-quality medical education. AUC graduates are practicing medicine in some of the most prestigious hospitals in the United States, with many earning Chief Resident positions and other positions of leadership.

    AUC employs a U.S. model curriculum, with two years of medical sciences taught at the St. Maarten campus, followed by two years of clinical sciences taught at affiliated hospitals in the United States and United Kingdom. AUC is known for its student–centered environment, a faculty passionate about teaching, and a commitment to giving students who have the desire, the persistence, and the intellectual capacity an opportunity to become outstanding physicians. In 2013, AUC achieved a first-time pass rate of 97 percent on USMLE, which is on par with the rate achieved by US and Canadian schools, and above the rate achieved by osteopathic schools (94 percent) and international schools (79 percent).


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