Supervisor, Registrar Services

US-FL-Coral Gables
Job ID
American University of the Caribbean (AUC)
Employment Type
Regular Full-Time
FLSA Status

Opportunity at a Glance



American University of the Caribbean school of Medicine (AUC) is seeking an Supervisor, Registrar Services located in their Coral Gables, Florida offices.  The Supervisor, Registrar Services is responsible for the strategic direction, management and coordination of daily operations in the Registrar’s office in order to ensure regulatory compliance.  The position provides leadership and support in developing and maintaining effective linkages between Registrar function and the needs of other functional areas including Admissions, Student Services, Medical Sciences, and Clinical Sciences. The position coordinates with other departments to ensure that policies and procedures are followed in order to provide the highest levels of academic integrity and quality customer service.



  • Provides support and supervision of Registrar operations and responsibilities and oversight of the development, implementation, and quality assurance of key processes such as transcript evaluations, student verifications, attendance record keeping, new and continuing student registration, grade processing and progression, new student orientation and student persistence/retention; leaves of absence requests; student appeals process.
  • Hires, trains, and supervises Registrar staff, giving regular feedback and support for staff development.
  • Coordinates activities with Campus Registrar and University Registrar.
  • Provides training to other Campus departments on enrollment policies and procedures and system updates as needed.
  • Limited travel to the St. Maarten campus and clinical rotation sites in the US may be required.
  • Completes other projects and duties as assigned.



  • Bachelor’s degree in a related field required, Master’s Degree preferred.
  • At least four years of relevant experience in student enrollment and academic records, preferably in post-secondary education.
  • Must possess excellent customer service and communication skills. 
  • Excellent interpersonal and organizational skills. 
  • Must be proficient in Microsoft Office. 
  • Knowledge of student information systems, preferably Banner. 
  • Knowledge of data processing, statistical analysis and use of computerized record system
  • Strong analytical skills required to identify trends and improvement processes. 
  • Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy is a must. 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

Who We Are

American University of the Caribbean School of Medicine (AUC) is an international medical school preparing physicians for careers in the United States, Canada, and worldwide. AUC was founded in 1978 and is fully accredited by the Accreditation Commission on Colleges of Medicine, which is recognized by the US Department of Education and the World Health Organization. AUC offers a diversity of students, primarily US citizens and permanent residents, with the opportunity to pursue a high-quality medical education. AUC graduates are practicing medicine in some of the most prestigious hospitals in the United States, with many earning Chief Resident positions and other positions of leadership.

AUC employs a U.S. model curriculum, with two years of medical sciences taught at the St. Maarten campus, followed by two years of clinical sciences taught at affiliated hospitals in the United States and United Kingdom. AUC is known for its student–centered environment, a faculty passionate about teaching, and a commitment to giving students who have the desire, the persistence, and the intellectual capacity an opportunity to become outstanding physicians. In 2013, AUC achieved a first-time pass rate of 97 percent on USMLE, which is on par with the rate achieved by US and Canadian schools, and above the rate achieved by osteopathic schools (94 percent) and international schools (79 percent).


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