Assistant Manager, Safety and Security

Location AN-Sint Maarten
Job ID
2020-116239
Institution
American University of the Caribbean (AUC)
Department
Security and Business Continuity
Employment Type
Regular Full-Time
FLSA Status
Global - Salaried

Opportunity at a Glance

The Assistant Manager of Safety and Security is responsible for the oversight and management of the Department of Safety and Security, and ensuring the Campus Community, including any on-campus or off-campus areas where an AUC relationship exists, meets our standards of safety and security for students, faculty, staff and outside vendors and/or visitors. The Assistant Manager is also responsible for supporting the Manager of Safety and Security, or other designee, and ensuring policy and management decisions are carried out in a professional and efficient manner.  The position will have supervision responsibilities for the shift supervisors and officer/campus patrol members as well as oversight of the Communications Center and K9 Unit.

This position will play an important role in Emergency situations and will be required to be an active participant in events that involve the Campus Community in addition to having oversight to ensure the Campus Community is monitored on a 24/7 basis, including holidays.

Responsibilities

  • Maintain the Access control system, coordinate the Technical Services to maintain the Network and all administrative records
  • Responsible for Crime prevention programs, timely warning, emergency notification and community relations.
  • Responsible for developing, managing, maintaining and documenting all annual training, in partnership with critical input from the Manager, or other designee. This includes, but is not limited to, all training needed to ensure we remain in compliance with safety standards, professional development needed for various certification programs, or other safety field related topics.  These trainings may be a combination of on-line learning, live training, cross-functional awareness or written material review.
  • Responsible to set and follow the test protocol for the Emergency Notification System(s) on a quarterly basis, including recommendations and adjustments as needed.
  • Act as escalation point for shift supervisors and or officer/campus patrol in solving or recommending resolution of all incidents on campus or off campus (critical, crime, media potential and/or sensitive). Only those that cannot be resolved by this position should be escalated to the Manager or other designee.
  • Coordinate and communicate regularly with Communications Operating Center team to ensure day-to-day operations are meeting our safety and security standards
  • Create crime prevention and safety alerts.
  • Hold Quarterly planning meetings for the department
  • Responsible for the upkeep of all policies and procedures (create, modify, retire).
  • Operate as main crime prevention and safety officer; provide safety education; and coordinate monthly, seasonal, and annual crime prevention outreach to the AUC community.
  • Responsible for supervision of direct reports to include, but not limited: coaching and feedback, performance feedback, performance concerns based on outlined process and procedures, time off requests, and overall development, including ensuring the Manager is kept aware of all performance metrics and progress for the team.
  • Work closely with the Manager of Safety and Security or designee in developing effective strategies for combating crime on and off campus and any other strategies that may be needed to protect the Campus environment, including input on hurricane preparedness or other safety protocols.
  • Responsible for the on-boarding of new hires which includes, but is not limited to, participating in the interview process and creating and facilitating new hire orientation, including training.
  • Monitor and, if necessary, enforce university security and safety polices on campus and among Department of Safety and Security direct reports.
  • Maintain active contact, both verbally and in writing, to encompass all aspects of the AUC community including students, faculty, staff, spouses/dependents, contractors and visitors.
  • Remain up to date on emerging trends in the fields of public safety, university security, and crime prevention by participating in available training in addition to being well-versed in community/government practices, laws, and guidelines.
  • Responsible for reviewing written reports and work products provided by shift supervisor(s) or other team members to ensure their accuracy and completeness.
  • Performs other related duties as assigned

    This position is a designated Campus Security Authority.

Qualifications

  • Completion of secondary education.  Candidates with post-secondary (university level) education in security, justice studies, management, supervision, or related fields are preferred.
  • Minimum of three years of job experience, preferably in law enforcement or safety driven roles.
  • Minimum of three years of supervisor experience required.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office products.
  • Demonstrated competency in:  collaboration, conflict management, accountability, and detail orientation.
  • Valid Drivers License
  • Certification in CPR, First Aid, Basic Life Support and First Responder a plus
  • Knowledge of the Clery Act, Title IX, SAVE and VAWA highly desired.

AUTHORITY AND ACCOUNTABILITY
This position will be expected to work with minimal supervision.

 

The Safety & Security Department requires all its personnel to work varying schedules including evenings, nights, weekends, and holidays. Personnel assigned to the department are considered essential personnel during and following emergencies.

ENVIRONMENTAL CONDITIONS
This position should expect to work in often uncomfortable indoor and outdoor locations, exposed to extreme weather including extreme heat and wet/humid conditions. This position will be exposed to loud noises and vibration and work alone in low light and dark conditions.

PHYSICAL DEMANDS
Sitting: Remaining in the seated position
Stand: Remaining on one’s feet in an upright position at a workstation without moving about
Walking: Moving about on foot, climbing stairs, walking on uneven surfaces unassisted
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder

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We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Who We Are

American University of the Caribbean School of Medicine (AUC) is an international medical school preparing physicians for careers in the United States, Canada, and worldwide. We believe that today’s complex healthcare landscape requires a different type of doctor, one who is globally minded and capable of working as part of a cohesive team to deliver empathetic, extraordinary care to diverse patient populations. AUC employs a U.S. model curriculum with two years of medical sciences taught at our St. Maarten campus, followed by two years of clinical sciences taught at affiliated hospitals in the United States and the United Kingdom. AUC is proud to have more than 7,000 alumni eligible for licensure in all 50 states and practicing medicine as chief residents, department chairs, program directors, researchers, entrepreneurs, and community advocates.

AUC’s mission is to train tomorrow’s physicians whose service to their communities and patients is enhanced by international learning experiences, a diverse learning community, and an emphasis on social accountability and engagement. Learn more about AUC, part of Adtalem Global Education, at www.aucmed.edu.

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