The Campus Services Assistant (Assistant) demonstrates friendly, confidential, charismatic, and professional behavior that drives a positive, professional impression and experience for callers and visitors. The main focus of the Assistant is to answer the phone and greet visitors to the office and/or campus with a warm, sincere, and pleasant greeting in addition to directing the caller/visitor to the appropriate function area or person(s). This position is designed to be the first point of contact and must understand and promote confidentiality/discretion in understanding the purpose of the visit. This position is designed to assist the Dean’s Office, the Wellness Center, the Business Center and/or any other functional office that is taxed with confidential visits and information. In addition to acting as the first point of contact, the Assistant performs basic and varied clerical tasks which may include keyboarding and/or computer data entry, filing, and operating standard office machines and equipment. The Assistant is part of a larger team of administrative support personnel on Campus and will be assigned to a specific area for support, but may be asked to provide support to other departments/functional areas based on business and Campus needs.
The Business Services Assistant is responsible for the following Essential Functions:
Performs first point of contact duties by greeting University employees, students, and visitors, directing them to the appropriate offices or persons, providing factual, confidential information or materials to routine inquiries (within the capability to do so and within prescribed policies), answering the telephone, routing calls according to office procedures utilizing organizational familiarity and necessary discretion, and making appointments as appropriate
- Distributes incoming correspondence to appropriate office personnel, students, and/or faculty by receiving, sorting, opening (as appropriate), and routing correspondence according to prescribed office procedures and guidelines.
- Prepares outgoing correspondence for mailing by addressing envelopes, verifying the completeness of the correspondence prior to sealing, and placing the mail in the designated location
- Prepares and/or completes standard forms and cards by performing basic keyboarding/computer functions- Maintains accurate information and records relating to the functions of the office either by performing basic records maintenance of alphabetical, chronological, and/or numerical files or by performing basic keyboarding for data entry of information into an established database
- Provides required or requested documents by operating photocopier equipment and/or standard office machines, collating and assembling printed or copied materials such as reports, bulletins, articles and manuscripts, and delivering finished materials as directed - Exercises discretion in the performance of assigned duties by being knowledgeable of University and/or departmental policies regarding confidential materials and information and complying with such policies when handling confidential items or providing information to University employees, students, or the public
- Provides office personnel with necessary supplies and maintains sufficient on-hand items for future use by assisting with ordering, receiving, sorting, storing and distributing basic office supplies and equipment
- Keeps up-to-date record of various transactions and maintains electronic files of related documentation, which includes, but is not limited to, information related to Campus specific areas, i.e. Wellness, financial aid, conference information, petty cash, and other Inter department transactions.
Assists with Expense Reimbursement and APA requests
- Contributes to the overall success of the University by performing other essential duties and responsibilities as assigned by the immediate supervisor
Education: A high school diploma or the equivalent is required. An Associate’s Degree or higher education is strongly preferred.
Keyboarding/computer skills required.
Excellent written and verbal communication skills,
Familiarity and ability to use standard office equipment, including but not limited to photocopier, scanner, shredder or fax machine
A minimum of two years office experience.
Proven competency in critical thinking, accountability, attention to detail. organizational agility and confidentiality
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.
American University of the Caribbean School of Medicine (AUC) is an international medical school preparing physicians for careers in the United States, Canada, and worldwide. AUC was founded in 1978 and is fully accredited by the Accreditation Commission on Colleges of Medicine, which is recognized by the US Department of Education and the World Health Organization. AUC offers a diversity of students, primarily US citizens and permanent residents, with the opportunity to pursue a high-quality medical education. AUC graduates are practicing medicine in some of the most prestigious hospitals in the United States, with many earning Chief Resident positions and other positions of leadership.
AUC employs a U.S. model curriculum, with two years of medical sciences taught at the St. Maarten campus, followed by two years of clinical sciences taught at affiliated hospitals in the United States and United Kingdom. AUC is known for its student–centered environment, a faculty passionate about teaching, and a commitment to giving students who have the desire, the persistence, and the intellectual capacity an opportunity to become outstanding physicians. In 2013, AUC achieved a first-time pass rate of 97 percent on USMLE, which is on par with the rate achieved by US and Canadian schools, and above the rate achieved by osteopathic schools (94 percent) and international schools (79 percent).